Recruiting, Onboarding & Training.

 

Below I’ve included some documentation I use for recruiting empathetic, high EQ team members, as some examples of decks used for their initial onboarding and training.

At the very bottom, I’ve included a Manager About me that I share with team members when they join the team! I like to share this information early so they have an idea of how I work before I start, I also ask the team to fill similar sheets out to share with each other.

Manager About Me

 

The Basics

Name: Ashley

Pronouns: She/Her

Nickname: Just Ashley, please!

Hometown: Milwaukee, WI

Home-now: Brooklyn, NY

My Style

Concise and direct: I like clear, direct communication.

Socratic: I ask a lot of questions, and might answer your question with a question. I’m usually doing this to make sure I understand what you’re asking, and it helps me give a more thoughtful response.

What’s the best way for you to receive feedback?: Immediately, full and actionable. Tell me what I did and how it was received, whether negative or positive.

What frustrates me

  • Interruptions (I lose my train of thought when I’m interrupted)

  • Prose where bullet points can be used

  • Tardiness

  • Goading

  • Vagueness

What I value

  • Strong information retention

  • Open and clear communication

  • Good work-life balance

  • Efficiency

  • Owning and learning from our mistakes

  • Self-Awareness

How to communicate with me

  • Ping me before coming to my desk, it can take me a long time to recover from disruption.

  • Organized info. Declutter facts into bullets or multiple lines.

  • Present big ideas in an email or ping so I can think through things fully to give more thoughtful responses. Or if we’re discussing it in a meeting, I might ask for more time to answer or look at other information before forming a solid opinion.

How to help me

  • I would prefer to be shown how to do something than to have something done for me.

  • Show me your work if you’re asking me a question related to it so I can be more thoughtful about my answer and don’t redo the work you’ve already done.

  • Ask me direct questions or the real/bottom-line question rather than a secondary question about something else you’re trying to figure out. We can collaborate on the issue better that way.