Recruiting, Onboarding & Training.
Below I’ve included some documentation I use for recruiting empathetic, high EQ team members, as some examples of decks used for their initial onboarding and training.
At the very bottom, I’ve included a Manager About me that I share with team members when they join the team! I like to share this information early so they have an idea of how I work before I start, I also ask the team to fill similar sheets out to share with each other.
Manager About Me
The Basics
Name: Ashley
Pronouns: She/Her
Nickname: Just Ashley, please!
Hometown: Milwaukee, WI
Home-now: Brooklyn, NY
My Style
Concise and direct: I like clear, direct communication.
Socratic: I ask a lot of questions, and might answer your question with a question. I’m usually doing this to make sure I understand what you’re asking, and it helps me give a more thoughtful response.
What’s the best way for you to receive feedback?: Immediately, full and actionable. Tell me what I did and how it was received, whether negative or positive.
What frustrates me
Interruptions (I lose my train of thought when I’m interrupted)
Prose where bullet points can be used
Tardiness
Goading
Vagueness
What I value
Strong information retention
Open and clear communication
Good work-life balance
Efficiency
Owning and learning from our mistakes
Self-Awareness
How to communicate with me
Ping me before coming to my desk, it can take me a long time to recover from disruption.
Organized info. Declutter facts into bullets or multiple lines.
Present big ideas in an email or ping so I can think through things fully to give more thoughtful responses. Or if we’re discussing it in a meeting, I might ask for more time to answer or look at other information before forming a solid opinion.
How to help me
I would prefer to be shown how to do something than to have something done for me.
Show me your work if you’re asking me a question related to it so I can be more thoughtful about my answer and don’t redo the work you’ve already done.
Ask me direct questions or the real/bottom-line question rather than a secondary question about something else you’re trying to figure out. We can collaborate on the issue better that way.